Cancellation Policy @ EduSaphire

At Edusaphire, we understand that circumstances may arise that require you to cancel your subscription or service. This Cancellation Policy outlines the procedures and conditions for cancelling services offered through our website at www.edusaphire.com.

1. Subscription Cancellation

1.1 Refund Eligibility: Subscribers may be eligible for a refund based on the following conditions:

a) Within the Trial Period: If you cancel your subscription within the trial period, you will be eligible for a full refund.

b) After the Trial Period: Refunds may be provided on a case-by-case basis, subject to our discretion and assessment of the situation.

1.2 Cancellation Process:

a) To initiate a cancellation, please contact our support team at [email protected] or call us at +91 82106 93766.

b) Please provide your name, email address, and relevant subscription details for verification.

c) Our support team will guide you through the cancellation process.

2. Course Cancellation

2.1 Refund Eligibility: Students enrolled in specific courses may be eligible for a refund based on the following conditions:

a) Within the Trial Period: If you cancel your enrollment within the trial period, you will be eligible for a full refund.

b) After the Trial Period: Refunds may be provided on a case-by-case basis, subject to our discretion and assessment of the situation.

2.2 Cancellation Process:

a) To initiate a course cancellation, please contact our support team at [email protected] or call us at +91 82106 93766.

b) Please provide your name, email address, and relevant course details for verification.

c) Our support team will guide you through the course cancellation process.

3. Non-Refundable Items

3.1 Please note that certain items, such as digital downloads or materials accessed through our platform, may not be eligible for refunds.

4. Contact Us

If you have any questions or concerns regarding our cancellation policy, please contact us at [email protected].